FAQs

NCR Silver is a complete payment, marketing and management solution for entrepreneurs. Unlike other tablet point-of-sale systems, NCR Silver offers unmatched support, simplified technology and a no-compromise commitment to helping merchants succeed.

It starts at $109 per month. NCR Silver Pro Restaurant Edition starts as low as $199 per month. Additional sites, devices and month-to-month subscriptions may cost more.

NCR Silver apps work on Apple iOS 8.0, iOS 9.0, iOS 10.0 and iOS 11.0 mobile devices.

NCR Silver works for a wide variety of merchants, while NCR Silver Pro Restaurant Edition offers advanced functionality for restaurateurs.

NCR Silver apps are available for download from the Apple App Store®, and activated following registration with NCR Silver.

Contact a Silver Advocate at 1800 874 895 to get started today!

Yes. Register as many devices as you would like, and use any combination simultaneously. Additional devices may cost more per month.

NCR Silver includes but isn't limited to:

• 24/7 LIVE customer support
• Software updates
• Integrated loyalty program
• Email marketing
• Inventory management
• Silver Concierge service

No! Unlike some other point-of-sale companies, NCR Silver only charges a subscription. While it may seem cheaper up front, transaction-based fees can cost far more than a subscription and offer far less value over time.

Wireless printers, card swipers, cash drawers, scanners and more. You can buy them separately, or in a bundle. Click here to see more.

All hardware provided by NCR is covered under a 90-day warranty. Select hardware is supported for longer for Silver Concierge customers.

Silver Concierge is an included service launched in 2015 that offers back office set up, monthly menu maintenance, hardware support and more.

You can chat, email, text or talk with our customer care agents 24 hours a day at 1800 874 895. Keep in mind, your hardware has a 90-day warranty.

Yes! You can easily send bulk emails, receipts, welcome promotions and more, thanks to customer list integration.

Yes! After your campaigns, you can view automated reports that include the performance of your emails.

Yes! NCR Silver loyalty is fully integrated. It auto-applies rewards at the point of sale for no extra charge.

NCR Console, formerly known as CimpleBox, is an NCR-owned add-on service that offers advanced reporting and management features in one time-saving dashboard. It is fully integrated with NCR Silver and is optional.

Easy peasy — and easier than other POS systems, too. We can even set it up for you through our Silver Concierge Service.

You'll enjoy tech support that literally never sleeps -- on Thanksgiving, Christmas, St. Patrick's Day, even Talk Like a Pirate Day. Ahoy!

A Silver Concierge agent will set up inventory, most employee information, pricing and menu items.

You can access vital data from anywhere and you don't have to keep servers in your store.

Your store or restaurant interacts with the cloud for credit processing, POS synching and back office functionality.